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Radisson Hotels implement enhanced cleanliness and disinfection protocol across all its properties to ensure the safety of future guests post lockdown. By Tanvi Jain

 

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Radisson Hotel Group harecently announced its Radisson Hotels Safety Protocol  a new programme of in-depth cleanliness and disinfection procedures — in partnership with SGS — an inspection, verification, testing and certification company.  

Taking care of one another is what hospitality is all about. Discover the #RadissonHotels #Safety Protocol in partnership with @SGS_SA: https://bit.ly/2TpOMax #RadissonCares,” the hotel chain recently tweeted. 

These enhanced protocols, operational guidance and comprehensive health and safety procedures validated by SGS, will be adapted by the hotel based on local requirements and recommendations, to ensure guests’ safety and peace of mind from check-in to check-out.  

 

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Moreover, Radisson Hotels Safety Protocol will further strengthen Radisson Hotel Group’s existing rigorous sanitation, cleanliness and disinfection guidelines at hotels globally. These guidelines include hand sanitising stations at all entrances, use of Personal Protective Equipment (PPE) and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, training in Government, CDC and WHO recommendations and health guidelines, a reiteration of food safety standards and comprehensive staff training.  

Radisson Hotel Group hadeveloped its enhanced cleaning and disinfection guidelines in collaboration with global hygiene solutions provider — Diversey. The hotel chain will be introducing an official label of cleanliness and disinfection issued by SGS to ensure the highest cleanliness, hygiene and safety standards, as confirmed by SGS through a centralised validation process, are met. Under this programme, individual hotels will receive an approval label upon completion of a comprehensive local audit including on-site testing using the latest technology.   

 

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Radisson Hotel Group will soon be announcing 20 steps and an additional 10-step protocol for meetings and events, which will include — increased cleaning and disinfection frequency of all hotel areas, special attention to high-touch items, installation of alcohol-based hand sanitisersgloves available at the front entrance and hotel public areas, disinfecting of all room keys to be presented safely upon check-in, use of express check-out process for guests to minimise contact, cash-free methods of payment, door hangers displayed with cleaning and disinfection procedures in each room, comprehensive hygiene and preventions training programmes for team members, providing PPE, masks and gloves, to team members. 

“We have spent a lot of time working on our recovery strategy with a deep focus on innovating and reinventing ourselves. At Radisson Hotel Group, we are well equipped to handle this transition with the help of our India Unification Plan, which is built on the strength of our vast network constituting 94 operating hotels. Technology-enabled services – like apps, latest video conferencing facilities and many other measures to ensure contactless services have been introduced. We have partnered with SGS, to curate 20-step protocol for hotels and a 10-step protocol for meeting and event spaces for all our hotels globally,” confirmed Zubin Saxena, Managing Director and Vice President Operations, South Asia, Radisson Hotel Group. 

 

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“At Radisson Hotel Group, we are committed to delivering a clean and safe environment for our guests and team members. We have thoroughly examined all areas of the hotel, and have partnered with SGS to create our Radisson Hotels Safety Protocol programme,” said Federico J González, CEO, Radisson Hospitality AB and Chairman of Radisson Hotel Group’s Global Steering Committee.  

“Our goal is to ensure that maximum hygiene standards are met, to protect guests as well as Radisson Hotel Group team members,” added SGS CEO, Frankie Ng. 

Related: #SomeGoodNews: Radisson Hotels Brings Its Hospitality To Our Homes With #RadissonCares