The Indian cab-hailing service, Ola has launched an emergency service to help patients with conditions other than Coronavirus travel to hospitals in Gurgaon. By Manya Saini

Cab aggregator Ola has launched a new service to ease the troubles of people with medical conditions who are struggling to travel to hospitals amid lockdown restrictions. The initiative was started in collaboration with the Government of Haryana, to ensure smooth functioning of the service.

 

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The cars employed under the service will be equipped with masks and sanitisers to ensure high standards of personal hygiene. The drivers of the emergency cars have also been specially trained for the safety of the patients. The service is limited to medical travel which does not require an ambulance such as injuries, scheduled check-ups, and dialysis among others.

To avail the service, users can select the ‘Ola Emergency ’option on the app and enter the drop location from a list of hospitals in the city. It currently covers more than 100 hospitals and ensures that the patients reach the hospital and back home safely.

 

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Anand Subramaniam, Ola spokesperson and head of communications, in a statement, said that the customers will be charged the fair as per the regular rate card of the company with a nominal fare hike to compensate drivers for their services. He further said, “With over 100 hospitals in the city mapped, ‘Ola Emergency’ will be available 24×7 and will provide citizens with a reliable, convenient, and safe transport solution.”

Ola has indicated that it intends to work with the governments of other states to launch the service in cities across the country for people to avail essential medical care.

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