India’s first-ever robot for passenger assistance will soon be launched at Bengaluru’s Kempegowda International Airport. Bindu Gopal Rao has all the updates.


Travelling to Bengaluru? Chances are you will bump into Kempa, a humanoid robot, at the Kempegowda International Airport (KIA). Built on Artificial Intelligence, the robot will soon welcome travellers arriving at the airport and assist them with directions, check-in information, boarding passes, baggage scanning, etc.



Bengaluru Airport




Designed and built by Bengaluru-based startup Sirena Technologies, Kempa (named after the airport) is a first-of-a-kind robot to be introduced at an Indian airport. It can walk with passengers through the airport’s several swanky corridors, whilst interacting with them in English and Kannada. KEMPA will also help travellers with information on the culture and heritage of Karnataka and guide them on the places to visit, what to see, do, etc.


The announcement was made by Karnataka’s IT Minister Priyank Kharge on Twitter, where he shared a minute-long video of the robot. Incidentally, the robot has been completely developed in Bengaluru and perhaps it is a testament to its sobriquet of India’s Silicon Valley and the government’s initiative to encourage startups. So, the next time you do not know what to do at KIA, talk to KEMPA – it also engages in casual conversation and rest assured there will never be a moment of boredom again.



Elsewhere in the world, the Incheon International Airport in Seoul introduced robots last year to assist the passengers and picking up litter. Similarly, Lufthansa Air and Munich Airport came together to introduce a humanoid robot to provide information and answer questions for passengers in Terminal 2.