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ITC Hotels brings its unique dining experiences to your doorstep, via its delivery partner Swiggy. Services to resume in two phases across the country. By Tanvi Jain
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ITC Hotels has partnered with food delivery giant Swiggy, to offer its guests responsible dining experiences at the comfort of their homes. All prepaid orders will be delivered at the doorstep without any contact.
These unique food experiences have been accumulated by ITC Hotes, with the help of local offerings from the region for diners across all major cities in India. The hotel chain has implemented stringent measures and protocols, including mandatory temperature checks for all chefs and food and beverage associates. Moreover, the special take-out counter at each ITC Hotel has also been enhanced with hand sanitisers and thermometers to corroborate the health parameters of local food delivery partners.
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In phase one, ITC Hotels will commence home delivery via Swiggy across properties such as ITC Maurya, New Delhi, ITC Royal Bengal, Kolkata, ITC Grand Chola, Chennai, ITC Gardenia, Bengaluru, ITC Windsor, Bengaluru, ITC Kohenur, Hyderabad, ITC Rajputana, Jaipur, ITC Grand Goa, Goa, and Welcomhotel Bengaluru. Later in phase two, more ITC hotels and Welcomhotel properties will be added to the initiative.
“In keeping with the current requirements, special training programmes are conducted and precautions for personal, social, and workplaces are being explained to all associates for awareness and practice. We are re-engineering our guest experiences with zero/low associate engagement, including digital ordering and e-payment solutions. The partnership with Swiggy will assist us in responsibly delivering our unique culinary experiences using their advanced distribution network,” said ITC Hotels COO Anil Chadha.
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“Through our partnership with ITC Hotels, customers can now indulge in curated gourmet dishes from popular restaurants of the ITC Hotels chain across India through the Swiggy app,” added Swiggy COO Vivek Sunder.
The hotel chain had also recently launched a cooking show called 5 Star Kitchen for its customers to enjoy and learn new recipes from renowned chefs on their TV screens.
“ITC is proud to present the #5StarKitchen. A cooking show, that, for the first time will bring together the acclaimed Chefs of @ITCHotels to your TV screens with some amazing recipes. The show will be telecasted on 33 Star Channels and Hotstar every weekend for the next six weeks,” ITC Hotels had recently tweeted.
Related: These Initiatives By ITC Hotels To Fight The Pandemic Deserve A Bow! #TnlSalutes
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