On June 21 and 22 at JW Marriott Mumbai Juhu, the travel and tourism industry is coming together at the DFNI India Rising, to contemplate India’s travel-retail sector, and focus on the need to learn how to navigate this fast-growing and complex market.


Because the country’s demographics is favourable for the travel industry right now and in the following ways:

  • An increased spending power for the voracious travel appetite of the Indian luxury traveller.
  • The rising travel aspirations of India’s growing middle class.
  • An ever-strong awareness of international brands.

And that’s where Duty Free Shopping comes in and how!

Indian international airports have long changed from the last decade’s feeble attempt of attracting passengers with fine spirits and souvenirs. Today, when you cross Immigration at an Indian Airport, there’s a tiny world waiting to grab you by your collar and hook you on to luxurious goodies. You end up swiping that credit card before you reach your flight gate!

The Indira Gandhi International Airport and the award-winning Terminal 2 at Mumbai’s Chhatrapati Shivaji International Airport are the two pioneering examples of how the Indian airport has metamorphosed.

The agenda of the gathering is simple:

How do you drive those valuable sales from Indian travellers at the Duty Free and how do you tackle the challenges therein?

To discuss various issues that comes with duty free and luxury, a panel of some of the most notable industry experts like Kapila Gohel, Editor at DFNI; Bijou Kurien, Strategic Advisory Board Member at L Capital; Sunil Tuli, Managing Director, King Power Group (Duty-Free and Travel Retail) Hong Kong; Keshav Prakash, CEO of Vault Fine Spirits; Rohan Vaziralli, Country Head, Estee Lauder Companies; among many others, will be present, providing valuable insight into the trends that are taking the country by storm.

Here’s the list of things we look forward to:


  • Bijou Kurien draws a comparison of the changing customer and their retail habits.
  • Clara Perez, Travel Retail Research Director at m1nd-set, studies the Indian mind-set and targets.
  • Charlotte Hamel, Strategy & Consulting Director at FILTR, explains how to implement consumer research findings in a concrete marketing and communication strategy.
  • Anirban Chowdhury, CEO, Flemingo India and Nuno Amaral, Deputy Chief Operations Officer, Aer Rianta International focus on a new era in airport shopping in India and how to maximise consumer spend.
  • Deepak Talwar, IDFS Tradings Managing Director will guide participants on how to navigate legislative challenges for the travel-retail industry in the country.
  • Jyotsna Bhabha, Manager Guest Experience, Jet Airways focuses on understanding inflight buying behaviour among Indian travellers.
  • A festival for the Senses’ celebrates the local culture in design and sense of place. Speakers Nick Taylor, Director, The Design Solution and Philip Handley, Executive Creative Director, Circle Square.
  • Keshav Prakash simplifies plans on how to curate buying experiences for the millennial traveller with industry insiders Sanjeev Raikar, Research Analyst at Euromonitor International, Rohan Vaziralli, and Rajiv Bhatia, Director – Middle-East, Gulf and Indian Subcontinent, William Grant & Sons Ltd.


  • Bernard Creed, Vice-President Finance, Dubai Duty Free, focuses on the retailer’s experience with Indian travellers.
  • Officials from Delhi, Hyderabad, and Bangalore International Airports talk about the transformation of the country’s airports through an elevated commercial offer.
  • Francis Gros, Head of Global Channels, Luxottica, Shilu Kumar, Owner, Pashma and Yashovardhan Gupta, Director & CEO, Torero Corporation throw the spotlight on how brands can grow and prosper in India.

 Registrations are now open. Click here to book your place at this must-attend event. 

DFNI India Rising’s partners include Delhi Duty Free (delegate bags), BBM Bommidala Group (portfolio and pen partner), Hyderabad Duty Free (lanyard & badge partner) and Perfetti van Melle, (lanyard & badge partner), and supporting partners Neuhaus, Valronha, Mäurer & Wirtz and Euromonitor International.